Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.We hope that you will love your order and your shopping experience. Our refund policy only applies to damaged or lost products. Should any of the above apply, we are more than willing to issue you a FULL REFUND and/or a discount for your next purchase with Free Shipping at no cost to you. Unfortunately, we do not issue refunds on mistakes with personalized products therefore we encourage to you counter check before making a purchase.
I haven't received my order, what next?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
If your order has not arrived within the stipulated time frame, you may contact us on any of our communication channels or text us on +1 307 855 1733
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
We're dedicated to offering the best shipping methods available to ensure that your order reaches you quickly and safely. We offer a Standard Shipping rate of $4.99 for orders below $89 and Free Shipping to orders above $90